Refund Policy:

We want you to be happy with your purchase from Shogun Coffee Roasters. If for any reason you are not satisfied, please contact us within 14 days of receiving your order to request a return or refund. Please note that products can only be returned unopened. We may require proof of purchase and may charge a restocking fee. Shipping and handling fees are non-refundable.

Shipping Policy:

We strive to process and ship orders as quickly as possible. Orders are typically processed within 1-2 business days, and shipping times vary depending on your location and the shipping method selected at checkout. Please note that we cannot guarantee delivery times or dates.

We ship to addresses within the United States and Canada. We do not currently ship to international addresses. Shipping and handling fees are calculated at checkout and are based on the weight and destination of your order.

Please ensure that your shipping address is correct and complete. We are not responsible for orders that are delayed or undelivered due to incorrect or incomplete addresses.

We are not responsible for orders that are lost or damaged during shipping. However, if your order is lost or damaged, please contact us and we will do our best to assist you in resolving the issue.

If you have any questions or concerns about our refund or shipping policies, please contact us at [email protected].